Packing with Care
Parcels can travel many thousands of miles through DHL's sophisticated global network to reach their destinations. DHL does everything we can to ensure packages are always delivered on time and in great condition.
You will receive these packaging materials from us free of charge at selected DHL SERVICE POINTS
When you send a parcel with DHL, you can use a strong and shock resistant carton which is included in the price to ensure that the contents of your parcel are not damaged during transport, it is important to pack them properly. Please note that you will be liable if your parcel harms someone else. Below you can read a few tips on how to pack your parcel correctly. Please also consult our additional Packing Guide
Each item should be wrapped in shock absorbing material. It should be possible to shake the box without the content moving.
Glass, pottery and other items that are particularly sensitive should be packed with extra care.
Use corrugated cardboard or bubble wrap and adhesive tape.
After placing what you would like to send into the cardboard box, fill the remaining space with filling material to ensure that the box is fully filled. This will minimize the risk that your shipment is damaged by other shipments.
Old newspapers and corrugated cardboard will make good filling materials.
To avoid sharp items causing injury, such as knives and scissors, cover them with a piece of plastic piping.
Containers of fluids or creams require extra liquid absorbing material in order to prevent damage in case of leakage.